Electronic invoices

PART I: FOR ADMINISTRATORS

1. Setting up electronic invoicing

1. Go to: Settings menu -> Courses -> open the Electronic invoice settings tab.

2. Enable it: turn on the Activate switch and fill in your Viettel Vinvoice details exactly (tax code, username, password, invoice series and so on).

3. A note on "Draft invoices":

   • If ON: students get a chance to edit their details themselves if they forgot to fill them in at checkout.

   • If OFF: the invoice is issued officially as soon as payment goes through.

4. Finish: click Save so the system starts recording invoices.

2. Refund process & tax handling:

• Ideal case: issue the refund before the official invoice is generated.

• If the invoice has already been issued: when processing the refund, enter a value of 0.

  • Important: never enter the real order value here. Doing so makes the system record phantom revenue and you end up taxed twice.

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PART II: (FOR STUDENTS)

Requesting an invoice when buying a course:

1. When buying a course: click Request now to fill in your details.

• Note: if you leave it blank, after 24 hours the system automatically issues a blank invoice (with no student or company details).

2. To check or change it: go to the Invoices section in your personal profile.

• If the status is Draft invoice: click the Edit icon -> update your details -> Save & issue invoice.

• If the status is Official: the invoice is final and can no longer be edited.